Managing your monthly bills can very stressful. You might find yourself engaging in lengthy phone calls when trying to contact their customer support for a simple inquiry about your account. Luckily for Xfinity customers, they can manage all their Xfinity accounts in one platform. With Xfinity My Account, they can seamlessly manage their Xfinity accounts from Internet Service to Cable Service in just a few quick taps on their mobile screen. Xfinity My Account is generally an all-in-one platform that allows you to do various tasks without the need to call their customer hotline. It offers a wide range of services from personalizing your Wifi Password to basic troubleshooting to paying your monthly bills.
How does Xfinity My Account Works?
Using the Xfinity My Account app is simple. To start, simply download the Xfinity My Account app either from the Google Play Store or Apple App Store ( depending on the current device you are using). Once downloaded, the app will require you to sign in using your Xfinity Account. If you do not have an Xfinity ID yet, you can create a new one through the app itself. After signing in, the app will prompt you to the home screen that gives you a quick overview of your account including your account information, balance due, and other links related to your billing information. If you are using an Android device, the navigation menu is accessed on the left of the screen while the iOS device displays the navigation menu bar on the bottom of the screen.
The app comes with a simple interface that you can easily navigate and explore. Interestingly, the Xfinity My Account app is more than just an app you can use to access your billing information. It comes with a multitude of great features you can take advantage of. Through the app, you can make your payments using the available payment method and also manage your billing preferences. You can also check the status, reschedule, or cancel your service appointment (if any) and find out your tech’s estimated time of arrival. It also provides you some basic troubleshooting guides that you can perform yourself without calling their customer support hotline.
Features
Billing – Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox. Make digital payment and manage your billing preferences.
Account Information– See your account number, address, email addresses, Security PIN, and Xfinity Voice number. You can also view your channel lineup, information about your internet usage, and more.
Appointments– See date and time of appointment, reschedule or cancel repair appointments, and find Xfinity Store locations in your area and get directions.
See your Xfinity TV, Internet, Voice, and Home services– See devices and connections status. See your channel lineup or search for a channel. Set up your remote control, and change your WiFi network name and password for Xfinity Wireless Gateways.
Setup and Troubleshooting-Refresh your X1 TV box and troubleshoot your Xfinity devices. Check the connection status of your devices and get updates on service outages
Download & Install Xfinity My Account
For Android
- Xfinity My Account requires an Android version 5.0 or higher
- It has a Content Rating of (3+)
- For Android, the app size is 49 MB so it won’t really hurt much of your phone storage
- Xfinity My Account requires a stable Internet connection.
- The app will ask you to grant permission to access Camera, Location, Identity, Calendar, Contacts, and more.
For iOS
- Xfinity My Account for iOS requires iOS version 10.0 or higher
- This app is compatible with various Apple products (iPhone, iPad, and iPod touch)
- The Age Rating for Xfinity My Account is (4+)
- Xfinity My Account for iOS is currently on its version 1.54.0 with recent updates providing improvements, brand new offers, and more
- The download size for iOS is 161.1 MB
- The app is only available in the English language.